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How starblast Handles Your Legal Rights and Account Conditions

Your access to starblast depends on your local law and the eligible region you are in — we are clear about that from the start.

Account Eligibility ConditionsBangladesh-Applicable Access TermsData Retention PolicybKash, Nagad, Rocket Payment TermsAccount Closure Rights
starblast How starblast Handles Your Legal Rights and Account Conditions
ACCOUNT SECURITY DETAIL

Data Handling, Cookies and Account Security at starblast

We handle your personal data strictly in connection with operating your account — for identity verification, payment processing through bKash, Nagad or Rocket, and account security. We do not sell your data to third parties. Below is how each core area of data handling and account security works on this platform.

Data We Collect

We collect the information you provide at account registration — name, contact details and payment method identifiers such as your bKash or Nagad number. We also collect transaction records so your account history stays accurate and auditable. We do not collect more than is needed to run your account.

Cookie Use

We use cookies to keep your session active, remember your account preferences and measure how the site performs on your device. You can adjust cookie settings through your mobile browser. Disabling all cookies may affect how your account session behaves, particularly on login and payment screens.

Account Security Practices

Account login is protected by a one-time password sent to your registered mobile number. We recommend you never share your OTP with anyone, including contacts who claim to represent starblast. If you notice any login you do not recognise, contact support immediately through live chat.

Data Retention Period

We keep your account data for as long as your account remains active and for a period after closure as required by our operational obligations. After the retention period ends, your personal data is deleted or anonymised. You can request confirmation of your data status at any time through support.

Your Right to Access and Correct Data

You have the right to request a copy of the personal data we hold on your account, and to ask us to correct anything inaccurate. Send your request via our support email with your account details. We will confirm receipt and provide your data or correction within a reasonable processing window.

Account Closure and Data Deletion

You can request account closure at any time. Before closure, any remaining wallet balance linked to bKash, Nagad or Rocket will be processed according to the withdrawal conditions in your account terms. After closure, we retain data only for the period our operational obligations require, then delete it.

LEGAL CONTACT PATHS

How to Reach Us on Legal and Account Matters

If you have a question about your account terms, data rights, or eligibility status, our support team handles legal queries through the channels below. We aim to respond to legal requests — including data access and account review requests — within a reasonable period. Complex data or account closure requests may take longer depending on verification steps required on your end.

Live Chat Support Reach our support team through the live chat window on the starblast site. This is the fastest path for account-related legal questions. Available around the clock for account holders and anyone with a terms query before they open an account.
Email for Legal Requests For formal legal requests — data access, data deletion, account closure, or written confirmation of your terms — use our support email. Include your registered account details and the nature of your request so we can route it to the right team without delay.
Account Help Centre The help centre inside your account dashboard covers common legal questions: how to request your data, how to update your account details, how to close your account, and what happens to your bKash or Nagad wallet balance when an account is closed.

Your Legal and Account Rights — Common Questions

These are the questions our account holders ask most often about their legal rights, data, and account terms. If your question is not here, live chat and support email are both open for specific legal queries.

Yes. Access to and use of starblast depends entirely on whether online gaming is permitted under the laws that apply to you in your region. Residing in Bangladesh does not by itself confirm eligibility. You are responsible for checking your own legal position before opening or using an account.

No. Completing a deposit through bKash, Nagad or Rocket confirms only that a payment was processed — it does not confirm your legal eligibility to participate. Eligibility is determined by your jurisdiction and your personal legal status, not by the payment method you use.

Send a data access request to our support email from your registered account contact. Include your account username and a brief description of what data you want. We will verify your identity and provide the requested information within a reasonable timeframe after verification is complete.

Yes. You can request deletion of your personal data by contacting us through support email or live chat. We will process your request subject to any data retention obligations that apply to us. Data tied to transaction records may be retained for the required period even after account closure.

Any remaining balance in your account wallet will be processed according to the withdrawal conditions set out in your account terms before closure is completed. Withdrawal to your registered bKash, Nagad or Rocket number follows the same verification steps as a standard withdrawal request.

We notify registered account holders through their registered contact details when we make material changes to our legal terms. We also update the version date on the terms page itself. Continuing to use your account after a change notification means you accept the updated terms.

We do not sell your personal data. We may share limited data with payment processors — such as the services that handle bKash, Nagad and Rocket transactions — strictly for the purpose of processing your payments and verifying your account. We do not share data for advertising or marketing purposes outside our own platform.

Contact us immediately through live chat. Our support team will help you secure your account, review recent login activity, and if necessary, suspend access while the situation is investigated. Do not share your OTP with anyone — not even someone who claims to be from starblast.

Some cookies are essential for your account session to work — they keep you logged in and maintain your payment screen state. Optional cookies that measure site performance can be adjusted through your mobile browser settings. Turning off all cookies may cause login or payment steps to behave unexpectedly.

We keep your account data for the period required by our operational obligations after closure. Transaction records linked to bKash, Nagad or Rocket payments are retained for as long as those obligations require. Once the retention period ends, your data is deleted or anonymised and is no longer accessible.